Fix: Microsoft Word Keeps Crashing Repeatedly

Diagnosing Repeated Word Crashes

If Word crashes multiple times per session, the issue is systematic rather than a one-off glitch. Follow these diagnostic steps to identify and fix the root cause.

Passos para solucionar

Step 1: Check for Office Updates

Outdated installations have known bugs that cause crashes:

1. Open Word and go to File > Account
2. Click Update Options > Update Now
3. Install all available updates and restart Word

Step 2: Test in Safe Mode

1. Press Windows + R, type winword /safe, press Enter
2. Work normally for 10-15 minutes
3. If Word doesn’t crash in Safe Mode, an add-in is the cause
4. Go to File > Options > Add-ins > COM Add-ins > Go
5. Disable all, then re-enable one at a time, restarting each time

Step 3: Delete Corrupted Registry Keys

1. Close Word
2. Press Windows + R, type regedit
3. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Word
4. Right-click the Data key and select Delete
5. Word will recreate default settings on next launch

Step 4: Create a New User Profile

A corrupted Windows user profile can cause Office issues:

1. Create a new local user account in Windows Settings
2. Log in as the new user and open Word
3. If Word is stable, migrate your files to the new account

Step 5: Full Office Repair

1. Close all Office apps
2. Go to Settings > Apps > Apps & Features
3. Find Microsoft Office, click Modify
4. Select Online Repair (this reinstalls Office components)
5. Restart your computer

When to Reinstall Office

If none of the above steps work, uninstall Office completely using the Microsoft Support and Recovery Assistant and reinstall from office.com.