AI drafting and QC in Microsoft Word
Medical Information Responses
A medical information response answers a doctor’s question with the evidence, clearly and fairly. PharmAssist drafts it from approved sources and shows where each statement came from.
See Response letters & FAQs drafted in Word
A short demo on a fictitious study and product. In a live demo we walk through the same workflow and answer your questions about sources, review and deployment.
Read the transcript
A medical information response answers a doctor's question with the evidence, clearly and fairly. PharmAssist works inside Word. Choose the document type and add your source files. It lays out the document's outline, right in Word. Pick a section, and PharmAssist drafts it from your sources. Review the draft, then insert it into your document. You can also ask questions in chat. Answers come from your own files, and show which ones they used. From your sources to a draft in Word, ready for expert review. Book a demo at gentext.ai/pharma.
Can AI draft medical information response letters?
Yes, for review by your medical information team. PharmAssist drafts a response to a healthcare professional’s question from the approved label, response library and literature you supply, cites the source for each statement, and includes the reporting route from the label evidence. Your team reviews it for balance and approves it before it is sent.
How this document gets written today
Medical information teams answer a steady stream of unsolicited questions, many about off-label use, special populations or interactions. Each answer has to be accurate, balanced, referenced and consistent with the approved label.
Standard responses go out of date as labels and evidence change, and custom responses take time to research and reference.
What your team can work on
Your medical information templates and review requirements.
Standard and custom responses
Draft responses in your template from the question and the approved evidence.
Referenced statements
Each statement cites the label section or publication it came from.
FAQ drafts
Turn approved evidence into concise FAQ entries for your library.
Reporting and safety wording
Include the adverse event reporting route and safety statements from the label evidence.
How it works for Response letters & FAQs
Choose response
Select Medical Information Response and the response type.
Add the question and evidence
Upload the enquiry and the approved label and evidence.
Draft and check
Draft and review citations and checks.
Approve
Insert into Word and complete medical review and approval.
What it drafts from
Select the approved sources for the task. Data handling follows the deployment and model-service configuration agreed with your team.
- Healthcare professional enquiry
- Approved label and response library
- Approved literature and evidence
- Response template
What stays with your team
PharmAssist supports your document workflow. Interpretation, medical and regulatory judgement, approval and submission stay exactly where they are today, with qualified people and your existing review chain.
Choose GenText-hosted SaaS or a private deployment. Confirm access, data handling, model services and retention during supplier qualification.
Security and deployment detailQuestions we are asked about this document
Does it handle off-label questions?
It drafts from the evidence you supply and keeps the response factual and referenced. Your team decides what can be said and approves every response.
Can it keep standard responses up to date?
When the label or evidence changes, redraft the affected responses from the new sources and review the changes.
Does it send responses?
No. It drafts in Word. Sending and logging stay in your medical information system.
Who reviews and approves the Response letters & FAQs?
Your qualified specialists do. PharmAssist drafts and checks; scientific interpretation, medical and regulatory judgement, quality review and approval stay with your team and your existing review chain. Open questions and missing inputs stay visible in the draft until a person resolves them.
Does PharmAssist work inside Microsoft Word?
Yes. PharmAssist is a Microsoft Word add-in for Windows, Mac and Word on the web. You choose the document type, add your source files, review the outline and section drafts in a side pane, and insert approved text into the document you are already working on.
Where does our data go, and do we need a Veeva connection to begin?
Choose GenText-hosted SaaS or a private deployment. Data handling, model services and retention are confirmed with your technical owner during supplier qualification. A demonstration starts with fictitious documents and upload; connections to Veeva Vault or other source systems are scoped during implementation.
Teams that start here often widen to
Regulatory labelling
EU Summary of Product Characteristics
Draft QRD-structured SmPC sections from your core data sheet.
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Scientific communications
Publications and Congress Abstracts
Draft abstracts and manuscripts from approved study outputs.
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Regulatory labelling
US Prescribing Information
Draft PLR-format prescribing information from your CCDS and approved sources.
Read more
Talk to us about Response letters & FAQs
Tell us your role, source material and next document milestone. We will confirm the demonstration scope and define a paid pilot with your team.
Prefer email? alex@gentext.ai