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Fix: Comments Not Showing in Word Document

By GenText Team April 2, 2026 collaboration
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Quick Answer

Go to Review > Show Markup and make sure 'Comments' is checked. Also change the display mode to 'All Markup' instead of 'No Markup' or 'Simple Markup.'

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Why Comments Aren’t Visible

Comments in Word can be hidden by display settings without being deleted. They’re still in the document — just not shown.

Step-by-Step Fix

Step 1: Show All Markup

  1. Go to the Review tab
  2. Change the display mode to All Markup
  3. Comments should now appear in the margin

Step 2: Enable Comment Display

  1. Go to Review > Show Markup
  2. Check Comments
  3. Click Specific People and ensure All Reviewers is selected

Step 3: Check Balloon Settings

  1. Go to Review > Show Markup > Balloons
  2. Select Show Revisions in Balloons or Show Only Comments and Formatting in Balloons

Step 4: Try the Reviewing Pane

If comments still don’t appear in the margins:

  1. Go to Review > Reviewing Pane
  2. Choose Reviewing Pane Vertical (appears on the left)
  3. All comments and changes are listed here regardless of display settings

Step 5: Check for Comments in Specific Sections

  1. Press Ctrl+Home to go to the beginning of the document
  2. Go to Review > Next to jump to the first comment/change
  3. Continue clicking Next to navigate through all comments

Deleting All Comments

If you need to remove all comments (e.g., before submitting):

  1. Go to Review > Delete dropdown
  2. Click Delete All Comments in Document

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Frequently Asked Questions

Where did my comments go in Word?

Comments might be hidden by the markup display settings. Go to Review tab, change the display to 'All Markup,' and check that Show Markup > Comments is enabled. Also check Show Markup > Specific People to ensure the right reviewers are selected.

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