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Fix: Accessibility Checker Not Finding All Issues in Word

By GenText Team April 2, 2026 other
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Quick Answer

Go to Review > Check Accessibility. The checker flags missing alt text, poor heading structure, and other issues. Fix each one: add alt text to images, use heading styles instead of bold text, and add table headers.

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Accessibility Checker Not Finding All Issues in Word

How to use the Accessibility Checker effectively and fix common accessibility issues in Word.

Quick Solution

Go to Review > Check Accessibility. The checker flags missing alt text, poor heading structure, and other issues. Fix each one: add alt text to images, use heading styles instead of bold text, and add table headers.

Detailed Steps

  1. Identify the problem — Note exactly when the issue occurs and any error messages
  2. Try the quick fix — Apply the solution described above
  3. Start Word in Safe Mode — If the issue persists, press Windows + R, type winword /safe, and test
  4. Check for updates — Go to File > Account > Update Options > Update Now
  5. Repair Office — If nothing else works, go to Settings > Apps > Microsoft Office > Modify > Online Repair

When to Contact Support

If the issue persists after trying all steps, contact Microsoft Support or visit answers.microsoft.com. Include your Word version (File > Account > About Word) and a description of the steps you’ve already tried.

Prevent This Issue

  • Keep Microsoft Office updated with the latest patches
  • Regularly back up important documents
  • Avoid installing untrusted add-ins
  • Use .docx format for all documents (not .doc)

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